Tuesday, November 9, 2010

Writing under privilege

Imagine your first day at a new job. You were hired to write a manual for a software application. You go in and expect to get a walkthrough of the software as the first item of business, but instead given a pile of readings including the Manitoba Evidence Act, the Regional Health Authorities Act, the Personal Health Information Act, and the Field Guide to Understanding Human Error by Sidney Dekker. For the first few days, all you do is read everything until it becomes clear that there will be a point where everything you read and everything you write becomes privilege.

Writing under privilege is more about proper wordsmithing and understanding the nature of the environment you are working in. You quickly learn to recognize the line between privileged and public information, no matter how the fine the line actually is.

By the end of the experience, my co-op partner and I will have completed two manuals, one for the software application and another resource guide for Patient Safety. However, we cannot not use either item for our portfolios since most of our work is protected by privilege.

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